CLAIMS
Download a Claim Form:
Important Information:
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A claim must be reported within 30 days of the event/discovery.
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Maintenance related claims – Wear & Tear is not covered.
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Unauthorized towing will not be paid by the insurance company.
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For Car Hire you will need to pay the deposit which will be refunded when the vehicle is returned as per the agreement.
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In the case of theft/burglary, it must be reported to the police.
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If a cellphone gets stolen or lost, we will need the blacklisting number as well.
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If any other parties / their property are involved, it must also be reported to the police. Never admit guilt to a third party. Your insurer will follow the necessary legal process.
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Your insurer reserves the right to repair/replace/pay out the insured item or a combination and that it will not exceed the sum insured.
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Make sure you are familiar with your excess. If you are not sure what it is, feel free to contact us. Most of the time, an excess will be applicable unless it has been stated otherwise or additional cover was taken.
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If you have a Geyser claim, you will also have to notify us if there are any resulting damages to the property.
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In the event of a total loss of an item, please provide us with the replacement / new item information to place on the policy and thus enjoy the cover.
Office:
Assist Numbers
for Insurers.
ABSA :
0861 111 777
AC & E :
0861 626 346
Auto & General :
0860 104 210
Beyonda :
011 023 6561
Brolink :
0861 338 339
Bryte :
0860 001 121
CIA :
0861 242 911
CIB :
0860 104 952
Cross Country :
0800 005 688
CTU :
0860 464 694
Discovery :
0860 999 911
Easy Hollard :
0861 000 107
Echelon :
0860 200 002
Excess Sure:
0860 018 140
F&I :
0861 322 463
Hollard :
0860 123 279
Infiniti:
0861 333 421
Leppard :
011 459 1640
Mirabilis :
0861 100 100
OM Insure :
0860 247 365
ONE :
0861 000 493
Santam:
0860 505 911
SHA :
0861 448 822
Virseker :
0861 333 785
(W) 011 744 3539/98
(M) 076 147 6032