CLAIMS

Contact Information 
Important Information: 

A claim must be reported within 30 days of the event/discovery.

Maintenance related claims – Wear & Tear is not covered.

 

Unauthorized towing will not be paid by the insurance company.

 

For Car Hire you will need to pay the deposit which will be refunded when the vehicle is returned as per the agreement. 

 

In the case of theft/burglary, it must be reported to the police. 

 

If a cellphone gets stolen or lost, we will need the blacklisting number as well.

 

If any other parties / their property are involved, it must also be reported to the police. Never admit guilt to a third party. Your insurer will follow the necessary legal process.

 

Your insurer reserves the right to repair/replace/pay out the insured item or a combination and that it will not exceed the sum insured.

 

Make sure you are familiar with your excess. If you are not sure what it is, feel free to contact us. Most of the time, an excess will be applicable unless it has been stated otherwise or additional cover was taken.

 

If you have a Geyser claim, you will also have to notify us if there are any resulting damages to the property.

In the event of a total loss of an item, please provide us with the replacement / new item information to place on the policy and thus enjoy the cover.

 

Assist Numbers for Insurers 

ABSA :  0861 111 777  

AC & E :  0861 626 346

Auto & General : 0860 104 210

Beyonda : 011 023 6561

Brolink : 0861 338 339

 

Bryte : 0860 001 121

CIA :  0861 242 911

CIB : 0860 104 952

Cross Country : 0800 005 688

CTU : 0860 464 694

Discovery : 0860 999 911

Easy Hollard : 0861 000 107

Echelon : 0860 200 002

Excess Sure: 0860 018 140

F&I : 0861 322 463

Hollard : 0860 123 279

Infiniti: 0861 333 421

 

Leppard : 011 459 1640

Mirabilis : 0861 100 100

OM Insure : 0860 247 365

 

ONE : 0861 000 493

 

Santam: 0860 505 911

 

SHA : 0861 448 822

 

Virseker : 0861 333 785

Contact Information 
Download a Claim Form: 

(W) 011 744 3539/98 

(M) 076 147 6032